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Contact us
Auri & Poem's brand domain is auriandpoem.com.
Have a question about a piece, an order or a return? Contact the Auri & Poem team at service@auriandpoem.com.
For order questions, include your order number and a short description of what you need. For an incorrect, damaged or defective item, photos can help us understand the issue.
Company information
Auri & Poem is operated by DAAN FASHION JEWELRY CO., LIMITED.
Business, shipping and return address
DAAN FASHION JEWELRY CO., LIMITEDRoom 4, 16/F, Ho King Commercial Centre
2-16 Fa Yuen Street, Mong Kok
Kowloon, Hong Kong
To arrange a return, email us for instructions. Return requests can be made within 30 days after receiving your order. See our Returns & Refunds Policy for the full conditions.
You can also find answers on our FAQ page and in our Shipping Policy.